Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You’ll find nearly all the answers to your questions in the intuitive Help section built into’s Web Site Control Panel. It features an ever–increasing knowledge base with frequently asked questions and in–depth instructional articles compiled by our expert customer support team.

  • Top quality support service
  • Tutorial Video Clips

  • For those of you who would rather learn how to settle a regularly encountered issue by watching a video tutorial, we’ve added a selection of video tutorials to our Web Site Control Panel. All the how–to video clips are concise and simple to grasp. They offer you visual demonstrations of different web site administration operations.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer service with a sixty–minute response time guarantee. A group of skillful techs will be at your disposal to attend to all the enquiries that you could possibly have. During non–peak periods, a reply will be given within just twenty minutes.