Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Our customer assistance staff is on duty 24x7x365 to reply to all your support questions. Every single ticket you send to us will be solved within maximum sixty minutes. If your situation requires aid from an administrator, we’ll address the ticket to the person in charge and will let you know that the case will soon be resolved.

  • Top quality support service

  • Expert Tech Support Service

  • Our technical help Dept is going to be on duty for you round–the–clock to to reply to all help demand tickets that you send to us. We offer client help for all software that are pre–installed on your server. These include our in–house produced Web Site Control Panel, the selected Operating System along with the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Site Control Panel that will come cost–free in your virtual server, you can easily find a practical Help section, which incorporates all you need to have knowledge of when organizing your websites and software packages. We have incorporated a wide range of how–to content articles and video guides that illustrate the general website managing duties in an easy–to–understand fashion.