Customer Support Channels
A 1–hour Response Guarantee
Giving high quality support on time is our top priority, so that we support each cloud hosting plans plan with a one hour ticket resolution warranty. Once you supply a ticket or send us an email, our customer support crew will do all they possible can to generate the most appropriate answer to your problem and to offer you help quickly.
A Top–quality Support Service
You’re able to contact us 24x7x365 with any question you possibly have relevant to Hostaro.com’s offerings. We have professionals present continuously to supply assistance anytime required. You’re able to use the ticketing system or post an e–mail any time, or you can pick up the telephone or make use of the online chat within business hours.
An Intuitive Help Section
Our company has built–in a thorough information base into the Control Panel so that you can get hold of handy step–by–step instructions any time. Each section of the Control Panel features its own contextual help area featuring a selection of how–to posts. We have also prepared training videos to ensure that you get a greater idea of exactly how to execute any given task.