1 hour ticket response
We are focused on giving a rapid and proper answer to every helpdesk ticket submitted by a user. Our proficient techs will examine your question and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average response time has proven to be 20 minutes.
An Exceptional Help Desk Service
Each member of our customer care staff has many years of experience in the cloud hosting plans niche and the vast majority of them have worked for us for at least five years. They are all prepared to respond to all your questions in the most efficient manner possible.
A User–Friendly Help Center Section
In the Web Site Control Panel you can find an intuitive Help Center section where you can get quick tips on how you can use our services. You can find the answers to your inquiries in our F.A.Q. section, see more information in the web hosting account administration articles or watch the educational video tutorials.