Extensive Online Documentation in Cloud Hosting
If you’ve purchased your very first cloud hosting account through our company or have moved your site over to us, you’ll get accustomed to our platform and our custom Hepsia Control Panel in a jiffy as we have compiled an extensive online knowledge base where you can find all the information that you will ever need – both general info with regards to the hosting service as a whole and more concrete info about the different functions that you can use and the problems that you might stumble upon. The articles themselves are available in 2 places. The full article archive can be accessed via the Help section of the Control Panel. You can find relevant articles about the different functions in each and every section of the Control Panel as well. You can acquaint yourself with how to accomplish basically everything, from enabling an .htaccess file to administering a mailing list, and all the articles offer step-by-step guidelines, so you will never become perplexed because of an unclear text. Of course, if you encounter a more specific obstacle and you do not find anything about it in our knowledge base, you can contact our support staff representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with a rich online article repository where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it on the basis of the feedback that we have assembled from our customers through the years and, hence, our articles cover particular problems that you may chance upon and offer the very best means of rectifying them, for example getting a 500 Internal Server Error message or not being able to send e-mail messages from your desktop PC even though you have the correct SMTP server settings. The articles are available in each and every section of the Control Panel and you can examine them whenever you need. They can help you broaden your knowledge not only about our services, but also about the web hosting field in general, as they include in-depth guidelines and general information such as what cron jobs or file permissions are.