Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages which we offer and you could add it either during the signup or anytime after through your billing Control Panel. It features one hour of custom work on your web server, so our admins can easily assist you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed in case it doesn't work efficiently, so you won't need to waste time to discover what's wrong since they can aid you in a very quick and professional manner. Since this is a one-time upgrade, you'll be able to get it just when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective in case you can't do something by yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the dedicated web hosting plans that we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your server is ready, you'll be able to order the upgrade during the hosting server signup procedure, or if you need something to be performed afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with sixty minutes of work from our admins on your machine, so in case you face any problems to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts shall assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal if you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it features.